VoiceBootcamp · Instructor-led training

Cloud Contact Center Training

One Price. 3 Courses. 5-Year eLearning Access.

Build your cloud contact center skills with practical, instructor-led training. Choose any three courses below for $3,499 USD, with five years of Platinum eLearning access included.

Choose any 3 courses

  • Cisco Webex Contact Center Training
  • Amazon Connect Contact Center Training
  • Genesys Cloud CX Contact Center Training
  • Microsoft Dynamics 365 Contact Center Training
One price. All three courses.
$3,499USD

For one candidate · Choose any 3 of 4 courses

End of Year Promotion

You save $6,99866.7% SAVINGS

3 courses × $3,499 = $10,497 separately.
All 3 courses for $3,499 USD.

Offer expires

Live instruction. Hands-on practice. Long-term learning.

Preview our teaching style: Webex Calling Day 1 →

3 × 5 daysInstructor-led · 3-year course validity
100 hours eachLab access per course · 300 hours total
2 yearsFree retake policy
5 yearsPlatinum eLearning access

Build your training package

Four courses. Choose your three.

Pick the platforms that fit your role, your projects, and your next step. You have three years to complete all three courses.

0 of 3 selected
WEBEX CONTACT CENTER

Cisco Webex
Contact Center

Build practical skills in Webex Contact Center administration, call flows, routing, and agent configuration.

5 days Instructor-led
AMAZON CONNECT

Amazon Connect
Contact Center

Practice cloud contact center setup, contact flows, queues, routing profiles, and agent operations.

5 days Instructor-led
GENESYS CLOUD CX

Genesys Cloud CX
Contact Center

Develop hands-on skills in Genesys Cloud CX administration, Architect flows, queues, and routing.

5 days Instructor-led
DYNAMICS 365

Microsoft Dynamics 365
Contact Center

Build skills in contact center administration, voice and digital channels, routing, and agent experiences.

5 days Instructor-led
Your 3-course package · $3,499 USD

Select any three courses to prepare your training inquiry.

Request Package Details & Schedules

Choose three courses. To swap a course, deselect one first. The button opens our inquiry form with your courses selected and your package details filled in.

More than a week of training

Learn live.
Practice hands-on.
Keep learning.

Get the instruction, lab time, and ongoing access to keep building your skills after class.

01 / LIVE INSTRUCTION

Three 5-day courses

Join instructor-led training across your three selected platforms, with practical demonstrations and guided learning. Your package is valid for three years, giving you three years to complete all three courses.

02 / HANDS-ON PRACTICE

100 lab hours per course

Get 100 hours of hands-on lab access for each selected course—300 hours total across your three courses. Practice the tasks you need to perform and build confidence.

03 / LEARN AGAIN

Two-year free retakes

Revisit the training and reinforce your skills with the two-year free retake policy.

04 / KEEP YOUR ACCESS

Five years of eLearning

Keep learning with Platinum eLearning access included for the candidate, alongside the three live courses.

Attend online or ask about in-person classes in the USA, Dubai (UAE), and Singapore. Corporate onsite training is also available. Confirm dates, location availability, retake scheduling, and any delivery-specific charges before enrolling.

Included with your 3-course package

5-Year eLearning
Platinum Access

Your learning continues after the live classes. Platinum gives you five years of access to VoiceBootcamp’s self-paced technical training library, so you can prepare for class, revisit a configuration, or explore another platform.

  • Watch practical video labs and lectures

    Follow recorded demonstrations and guided exercises. Pause, replay, and work through concepts at your own pace.

  • Build skills across platforms

    Explore collaboration, cloud calling, and contact center training beyond your three live course selections.

  • Keep your knowledge current

    Return to the library as your projects change, with training updates included during your five-year access period.

Vimeo loads when you press Play.

Webex Calling · Day 1 · Recorded .
Player not loading? Watch the recording on Vimeo.

Preview a real online class

See how our online
classes are conducted.

Webex Calling TrainingDay 1 recording

Watch Day 1 of our Webex Calling online class, held on . Get a feel for the instructor’s teaching style, the pace of the session, and how the training is delivered before you enroll.

This Webex Calling recording is a sample of our teaching style. For this package, choose any three of the four cloud contact center courses above, with five years of Platinum eLearning access included.

Before you enroll

A few helpful answers.

Need help choosing your combination?

Talk to VoiceBootcamp
Is $3,499 the total for all three courses?

Yes. The package price is $3,499 USD for one candidate to attend any three of the four listed courses. It also includes five years of Platinum eLearning access, 100 hours of lab access per course (300 hours total), and the two-year free retake policy. Buying three courses separately at $3,499 each costs $10,497. This package saves you $6,998, or 66.7%.

Which three courses can I choose?

Choose any combination of three: Cisco Webex Contact Center Training, Amazon Connect Contact Center Training, Genesys Cloud CX Contact Center Training, and Microsoft Dynamics 365 Contact Center Training.

Is this live training or self-study?

You receive both: three 5-day instructor-led courses plus five years of Platinum eLearning access. The eLearning access supports your ongoing self-study.

How long do I have to take all three courses?

Your three-course package is valid for three years. You have three years to complete all three instructor-led courses, so you can spread your training across the available class dates to fit your schedule.

When can I attend the courses?

Contact VoiceBootcamp for upcoming dates for your selected courses and to confirm your preferred delivery option. In-person availability varies by course and location. Ask about corporate onsite delivery if you are planning training for a team.

How do I request the package?

Select “Request Package Details & Schedules” to go to the course selector. Choose exactly three courses, then use the button below your selections to open our inquiry form with all three matching ILT options and your package details filled in. Review the form and submit your inquiry. We will help confirm your course combination, dates, and enrollment details.

Your next three courses. One price.

$3,499 USD · Any 3 courses · 5-year Platinum eLearning access

Request Package Details & Schedules