Cisco Webex
Contact Center
Build practical skills in Webex Contact Center administration, call flows, routing, and agent configuration.
VoiceBootcamp · Instructor-led training
One Price. 3 Courses. 5-Year eLearning Access.
Build your cloud contact center skills with practical, instructor-led training. Choose any three courses below for $3,499 USD, with five years of Platinum eLearning access included.
For one candidate · Choose any 3 of 4 courses
Offer ended. Contact us for current pricing.
End of Year Promotion
3 courses × $3,499 = $10,497 separately.
All 3 courses for $3,499 USD.
Live instruction. Hands-on practice. Long-term learning.
Build your training package
Pick the platforms that fit your role, your projects, and your next step. You have three years to complete all three courses.
Build practical skills in Webex Contact Center administration, call flows, routing, and agent configuration.
Practice cloud contact center setup, contact flows, queues, routing profiles, and agent operations.
Develop hands-on skills in Genesys Cloud CX administration, Architect flows, queues, and routing.
Build skills in contact center administration, voice and digital channels, routing, and agent experiences.
Select any three courses to prepare your training inquiry.
Choose three courses. To swap a course, deselect one first. The button opens our inquiry form with your courses selected and your package details filled in.
More than a week of training
Get the instruction, lab time, and ongoing access to keep building your skills after class.
Join instructor-led training across your three selected platforms, with practical demonstrations and guided learning. Your package is valid for three years, giving you three years to complete all three courses.
Get 100 hours of hands-on lab access for each selected course—300 hours total across your three courses. Practice the tasks you need to perform and build confidence.
Revisit the training and reinforce your skills with the two-year free retake policy.
Keep learning with Platinum eLearning access included for the candidate, alongside the three live courses.
Attend online or ask about in-person classes in the USA, Dubai (UAE), and Singapore. Corporate onsite training is also available. Confirm dates, location availability, retake scheduling, and any delivery-specific charges before enrolling.
Included with your 3-course package
Your learning continues after the live classes. Platinum gives you five years of access to VoiceBootcamp’s self-paced technical training library, so you can prepare for class, revisit a configuration, or explore another platform.
Follow recorded demonstrations and guided exercises. Pause, replay, and work through concepts at your own pace.
Explore collaboration, cloud calling, and contact center training beyond your three live course selections.
Return to the library as your projects change, with training updates included during your five-year access period.
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Webex Calling · Day 1 · Recorded .
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Preview a real online class
Watch Day 1 of our Webex Calling online class, held on . Get a feel for the instructor’s teaching style, the pace of the session, and how the training is delivered before you enroll.
This Webex Calling recording is a sample of our teaching style. For this package, choose any three of the four cloud contact center courses above, with five years of Platinum eLearning access included.
Yes. The package price is $3,499 USD for one candidate to attend any three of the four listed courses. It also includes five years of Platinum eLearning access, 100 hours of lab access per course (300 hours total), and the two-year free retake policy. Buying three courses separately at $3,499 each costs $10,497. This package saves you $6,998, or 66.7%.
Choose any combination of three: Cisco Webex Contact Center Training, Amazon Connect Contact Center Training, Genesys Cloud CX Contact Center Training, and Microsoft Dynamics 365 Contact Center Training.
You receive both: three 5-day instructor-led courses plus five years of Platinum eLearning access. The eLearning access supports your ongoing self-study.
Your three-course package is valid for three years. You have three years to complete all three instructor-led courses, so you can spread your training across the available class dates to fit your schedule.
Contact VoiceBootcamp for upcoming dates for your selected courses and to confirm your preferred delivery option. In-person availability varies by course and location. Ask about corporate onsite delivery if you are planning training for a team.
Select “Request Package Details & Schedules” to go to the course selector. Choose exactly three courses, then use the button below your selections to open our inquiry form with all three matching ILT options and your package details filled in. Review the form and submit your inquiry. We will help confirm your course combination, dates, and enrollment details.
$3,499 USD · Any 3 courses · 5-year Platinum eLearning access